Data Protection

Privacy Policy

 

1. AN OVERVIEW OF DATA PROTECTION

General

The following gives a simple overview of what happens to your personal information when you visit our website and which rights arise for you via the data protection law. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy, located below.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

TravelTrex GmbH, Bonner Str. 484-486, 50968 Köln

E-Mail: dataprotection@traveltrex.com

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.). The operator’s contact details can be found in the website’s required legal notice.

Statutory data protection officer:

Tanja Busacker, Bonner Str. 484-486, 50968 Köln

Email: dataprotection@traveltrex.com

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site. All of your data is processed in accordance with the regulations of the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

2. GENERAL INFORMATION AND MANDATORY INFORMATION

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email (dataprotection@traveltrex.com) making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

Information, blocking, deletion

As permitted by Art. 15 of the GDPR, you have the right, at any time, to be provided with information free of charge about any of your personal data that is stored, as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected in accordance with Art. 16 of the GDPR, as well as the right to have this data blocked or deleted in accordance with Art. 17 of the GDPR. Should you have further questions about this, or questions about the topic of personal data in general, you can contact our data protection officers at any time using the following address: dataprotection@traveltrex.com.

3. DATA COLLECTION AND DATA PROCESSING ON OUR WEBSITE

General information

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Cookies

Some of our websites use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient and secure. Cookies are small text files that are stored on your computer and saved by your browser. These cookies allow us to recognize your browser the next time you visit our website. The cookies will remain saved on your terminal until you delete them.

Cookie categories

Our cookies can be divided into the four following categories. Please note that cookies can belong to more than one category.

Necessary: Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Functional: Functional cookies are used to store information that has already been entered (such as name, language selection or where you are located) and to offer the visitor improved, more personalised functions. During this process, plug-ins can be loaded and information can be transferred.

Statistics: Statistics cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing: Marketing cookies are used to follow visitors around websites. The intention is to show ads that are relevant and engaging for the individual user and are therefore more valuable to publishers and advertising third parties.

Agree

When visiting our website for the first time, you will be shown a pop-up with an explanation about cookies. As soon as you click on “Agree”, you agree that we use all cookies and plug-ins described in this privacy statement. You can refuse the use of cookies or deactivate them via your browser. By clicking on “Agree”, you accept the use of cookies that are not necessary for proper functioning. If you do not wish to do so, click on “Reject”.

You can adjust your selection at any time. Cookie information can also be found separately on our site under Cookie Policy (EU).

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Time of the server request
  • IP address

These data will generally not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

3.1 ANALYSE TOOLS

General information

When visiting our website, your surfing behaviour can be statistically evaluated. This is done primarily with cookies and so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools.

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

Outsourced data processing

We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic data collection by Google Analytics

This website uses Google Analytics’ demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section “Refusal of data collection”.

IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.